Management Philosophy

NYSE : FNF
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02/08/2012 04:01 PM EST

 

 Welcome to the North Carolina Division of Fidelity National Title Insurance Company and Commonwealth Land Title Insurance Company

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Six Corporate Precepts...

Six precepts form the cornerstone of our innovative management philosophy and operating success.  These guiding precepts are:

Autonomy and Entrepreneurship - Provide employees with levels of authority based on their responsibilities, then empower them to make decisions and resolve problems as close as possible to the point of client contact.

Bias For Action - Analyze tasks, reach decisions and implement solutions as soon as possible. Challenge all assumptions and strive continuously for improvement. Be accessible, responsible and decisive. Take ownership of all problems and accept all challenges.

Customer-Oriented and Motivated - Offer clients meaningful, customized products and services, the expertise and passion for finding solutions to customers’ problems, and the desire to establish long-term business relationships based on a mutual exchange of value.

Minimize Bureaucracy - Maintain a lean management structure in which performance, productivity and problem resolution are the priorities, as well as the basis, for success and achievement.

Employee Ownership - Encourage employee ownership of company stock to strengthen employee commitment and ensure a common purpose among shareholders, management and employees.

Highest Standard of Conduct - Adhere to all related laws, regulations and principles of conduct to protect the public’s trust, ensure conscientious performance and preserve the Company’s legacy of honesty and strong ethical standards.